Anne Cuthbert Solicitors Ltd ("ACS", "we", "us"), company number 10864440, whose registered address is 114–118 Cherry Orchard Road, Croydon, CR0 6BA, is the data controller for personal information collected through www.annecuthbertsolicitors.com and in the course of providing our legal services. We process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.
1. Information we collect
We collect the information you give us when you submit a contact, call-back or newsletter form, or when you instruct us. This may include your name, address, email address, phone number and details of your legal matter.
When you visit our website we may also automatically collect technical information (such as a truncated, anonymised IP address, browser type and operating system) and information about your visit (pages viewed, time on site and how you reached us), including through analytics services such as Google Analytics.
2. How we use your information
- to respond to your enquiry and provide the legal advice and services you request;
- to carry out identity, anti-money laundering and conflict checks;
- to comply with our legal and regulatory obligations, including those of the Solicitors Regulation Authority and, where relevant, the Legal Aid Agency;
- to administer, secure and improve our website;
- to send updates you have asked to receive (you can unsubscribe at any time).
3. Cookies
Our website uses cookies to distinguish you from other users, give you a good browsing experience and help us improve the site. You can control cookies through your browser settings.
4. Sharing your information
We keep client information confidential. We do not rent, sell or share your personal information with non-affiliated companies. We only share it where necessary to act for you or where required by law — for example with courts, HM Land Registry, the Home Office, other parties' solicitors, experts or barristers instructed in your matter, or our regulators.
5. Security and retention
We use strict procedures and security features to protect your information against loss, misuse or unauthorised access. However, no transmission over the internet is completely secure, so any data you send to our website is at your own risk. We keep personal data only for as long as necessary for the purposes above and to meet our legal, regulatory and insurance requirements.
6. Third-party links
Our website may contain links to third-party websites. Those websites have their own privacy policies and we accept no responsibility for them. Please check their policies before submitting any personal data.
7. Your rights
You have the right to access, correct or erase your personal data, to restrict or object to its processing and to data portability. Subject access requests and other requests should be made in writing to Info@annecuthbertsolicitors.com or by calling 020 8686 9170. We will respond within the statutory time frames. If you are unhappy with how we handle your data, you may complain to the Information Commissioner's Office at ico.org.uk.
8. Changes to this policy
Anne Cuthbert Solicitors may update this privacy policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.